LISTEN: At Knight Frank’s annual London breakfast briefing, the need for real estate to continue to shift the dial when it comes to customer service was made abundantly clear.
Buildings without occupiers are valueless and occupiers – and their employees – are becoming increasingly discerning and demanding when it comes to space requirements. Office space is now much more than just a cost to occupiers, it can be the difference between winning and losing commercial.
In this podcast we talk to Lee Elliott, global head of occupier research at Knight Frank, about what landlords need to understand about their customers to have “property with purpose, property that performs and ultimately property that prevails”.
