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Sustainable last mile delivery depends on changes in consumer behaviour

EG Industrial and Logistics Summit 2016: Sustainable last-mile delivery methods will rely on a change in consumer behavior, according to Nigel Symonds, business development manager, London Borough of Camden.
Competition between retailers to achieve faster delivery times is pushing last-mile delivery in London to breaking point.
Consolidation centres will play a key part in the future of London’s logistics, but consumers will have to rely less on instant gratification for these to be sustainable.
Speaking at the Estates Gazette industrial and logistics summit, he said: “We need to slow down deliveries. Why do we really need things within the next hour? It is about behavior change which we are all responsible for. So establishing consolidation centres, despite the challenges, is one of the key ways to reduce congestion.”

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