Student Roost adopts resident well-being platform
Student Roost is to roll out Kinetic’s StudentLife resident well-being platform across its UK portfolio.
Kinetic’s StudentLife case management system forms part of Student Roost’s plan to improve and raise awareness of the mental well-being of university students throughout the UK.
Student Roost already uses Kinetic’s Kx tenant and property management system and online booking platform.
Student Roost is to roll out Kinetic’s StudentLife resident well-being platform across its UK portfolio.
Kinetic’s StudentLife case management system forms part of Student Roost’s plan to improve and raise awareness of the mental well-being of university students throughout the UK.
Student Roost already uses Kinetic’s Kx tenant and property management system and online booking platform.
Ahead of the 2024/25 academic year, each resident will have a StudentLife profile built into their existing Kx account, creating an integrated customer journey and enabling Student Roost’s resident well-being team to cater to needs, identify trends and tailor support to each city and property.
Lowri Edwards, resident well-being manager at Student Roost, said: “Over the last four years, we have created a robust, award-winning resident well-being programme to identify high-risk residents and create tailored approaches for our properties using insight and data.
“We knew we could elevate the support we already provide and further empower residents to access support when they need it the most. This collaboration with Kinetic will do just that, and more. As we already use Kinetic’s Kx programme throughout the business, the addition of StudentLife will create one centralised system, allowing us to identify at-risk students easily and quickly intervene to provide support and signposting, and track the progression of each case.
“Launching in September, the bespoke customer experience offered by StudentLife will also give us the opportunity to create surveys and gain valuable insights, enabling best practice in resident well-being to be shared across the PBSA sector.”
Clare Ody, head of PBSA operations at Kinetic, added: “As a valued partner of Kinetic, Student Roost is the first PBSA operator to benefit from such an impactful solution for managing resident well-being, which will be hugely complimentary to its existing well-being programme.
“The comprehensive reporting tools, trend tracking and analytics offered through StudentLife will undoubtedly make a significant, positive impact on student’s mental, emotional and physical health, enabling a proactive approach to identifying concerns, tracking welfare and effective case management.”
