The chair of an inquiry into the Grenfell Tower fire in which at least 80 people died has pledged it can and will provide answers to the pressing question of how a disaster of this kind could occur in 21st-century London.
As the public inquiry formally opened three months after the disaster, Martin Moore-Bick, the retired judge appointed to run the probe, promised a thorough investigation.
But local campaigners reacted with anger to a decision not to appoint a survivor or local resident to a panel of assessors who will advise the inquiry, underlining the scale of Sir Martins challenge in gaining the trust of the west London community.
