Card Factory blamed fewer customers entering its stores, weaker demand at its online gifting business and foreign exchange costs for a slide in profits.
The budget greetings cards retailer posted pre-tax profits of £66.6m in the year to January, a 8.3% drop compared to the same period the year before. Revenue rose 3.3% to £436m.
However sales at stores open for more than a year were broadly flat, down 0.1%, while around 1% of those shops were loss making.