One of Britain’s biggest housebuilders is misleading buyers and “deliberately” delaying essential repairs to poorly built homes, an investigation by The Times has found.
Bovis Homes, which builds about 3,500 properties a year, has also been accused of failing adequately to repair defects and engaging in “underhand behaviour” to limit bad publicity.
At least one disgruntled homebuyer claimed that they were prevented from talking about issues by a gagging clause.